CUSTOMER SERVICE

CONTACT US

Have questions ?

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

You can also email us at: lospintosllc@gmail.com

or fill in our contact form:

FAQ

01

I’ve found the sneakers I want but can’t select my size

Please let us know the size you need, and we will work make it available for you.

03

Has my order been sent yet ?

Your order tracking information will be as soon as your order ships. You will receive a tracking number that you can use to monitor shipment's progress. Thank you for your patience!

05

Part of my order is missing

Thank you for your message! Please let us know at your earliest convenience, and we will ensure everything is corrected promptly. We appreciate your understanding and are to sending you the right items.

07

Which methods of payments can I use?

You can conveniently pay using all major credit cards, Apple Pay, and PayPal. We to make your shopping experience as seamless as possible. Enjoy the flexibility of choosing your preferred payment method!

09

Is it safe to order online?

Your information is safe with us. We prioritize your and security, implementing robust measures to protect your data at all times. Rest assured, your trust is our priority, and we are committed to keeping your information confidential. Thank for choosing us!

02

Can you give me more information about the products?

Thank you for reaching out! If you have any questions, don't hesitate to contact us. We're here to help and will be to provide you with the answers you need.

04

Can I track my order ?

IYour order tracking information will be as soon as your order ships. You will receive a tracking number that you can use to monitor shipment's progress. Thank you for your patience!

06

You’ve sent me the wrong items

08

I forgot to use my discount code

Thank you for reaching out! Email us with your request, and we'll be happy to honor your discount and everything is made right for you. We appreciate your patience and look to assisting you!

10

Delivery - How much is it and how long does it take?

We're excited to let you know that our are expected to ship by late October. Thank you for patience as we work to ensure everything is ready for you. Stay tuned for!